Social Contagion: How One Dealer Responds to Reviews

Wisco Weekly

Feb 01 2018 | NaN

00:00 / NaN

Show Notes

[vc_row][vc_column][vc_column_text]How your business communicates with customers online can and may affect how your customers perceive your business offline. In episode 06, Dennis and Kelly provide a play-by-play commentary on Yelp reviews of a certain Huntington Beach dealership and use forensic linguistics to analyze who the dealer respondent may be. Also spoiler alert...Dennis has a terrible southern accent.[/vc_column_text][/vc_column][/vc_row]

Other Episodes

Episode 0

March 12, 2019 • 00:03:37

Upcoming Episodes March 2019 - April 2019

[vc_row][vc_column][vc_column_text] Tune into to Wisco Weekly beginning the week of March 12 to learn more about the customer experience and dealership operations. Throughout the...

Episode 195

November 17, 2021 • 00:20:08

What Drives You with Elizabeth Kalaj

Episode #195 is taken from a recording conducted with Elizabeth Kalaj, Senior Dealer Relations Manager at automotiveMastermind. Learn more about Elizabeth Kalaj by tuning...

Episode 178

May 19, 2021 • 00:39:36

Permission to ride eBike, Sir!

Since the pandemic, eBikes sales have exploded with 3.8 million units sold in 2020, a 23% increase year over year. With more eBikers on...