Toyota's Slight Edge Found in Ontario, California (feat. Ephraim Barcelo, John Elway's Crown Toyota)

Wisco Weekly

Sep 25 2018 | 00:44:44

00:00 / 00:44:44

Show Notes

[vc_row][vc_column][vc_column_text]Yes, there are dealerships with beautiful looking showrooms. Yes, dealerships are starting to have more product experts than salespersons. Yes, coffee and food are available while waiting for your car at any dealership. But, what is rare to find is an underlying connection to how all those touch points of a dealership make the customer feel welcome. Sounds easier said than done. According to Ephraim Barcelo, General Manager of John Elway's Crown Toyota, it takes the "slight edge." [/vc_column_text][/vc_column][/vc_row]

Other Episodes

Episode 160

January 01, 2021 • 00:34:23

Brian Allan | Hyrecar (HYRE) Back in 2019

Originally published in February of 2019, episode #160 features Brian Allan, the Senior Vice President at HyreCar (HYRE). With the tumultuous year of 2020,...

Episode 0

November 23, 2017 • NaN

Dealers as Customers, SEO metrics, Dealers got ideas

[vc_row][vc_column][vc_column_text] In this inaugural episode, Dennis is on the road and recorded a three-segment podcast. First, he discusses the parallels to when dealers get...

Episode 159

December 25, 2020 • 00:24:43

AAPL Enlarges EV Bubble, KMX Minimizes, New SPAC Entry

Apple (AAPL) announces the launch of their EV in 2024 and the market acts like this is this first time they have heard of...